FAQ

How can we help you?

Please visit our COVID-19 Updates page for the most current information related to how COVID-19 is affecting the items below during upcoming stays.

Here is a list of the most commonly asked questions! Click the question below to reveal the answer.
Please call (209) 369-1041 with any other inquiries.

ARE THERE CURRENT WATER RESTRICTIONS?

Due to the recent drought conditions and the water restrictions set forth by the state of California, water usage is limited to personal consumption only. Please help us conserve water and be conscious of your usage!
 

We can use water for:
Cooking, drinking, washing clothes (our commercial washing machines are available to seasonal guests only), showering and general hygiene
 
We are not permitted to use water for*:
Irrigation- watering lawns, plants, etc..
Washing cars, carts, boats, buildings, etc..
 
*Water feature availability and hours (including pools, water playground, lazy river, hot tubs and gem mining) are subject to change. We are doing our best to remain operational, and appreciate your understanding.

WHEN CAN I CHECK IN?

Cabin check-in time starts at 4:00pm and campsite check-in time starts at 3:00pm. Check-out time for cabins is 11:00am and for campsites, check-out is at 1:00pm.
IS EARLY ACCESS AVAILABLE?

Early access is available starting at noon and will result in additional fees. Access to the Camp-Resort is considered early arrival regardless if site is ready or not. Based on availability – some days early access may not be permitted.

Early access (before check-in time) does not guarantee site/cabin will be ready or available at time of arrival. Early access only guarantees access to the campground and campground amenities, which requires parking in overflow. Access is based on availability – please call to inquire about availability prior to your arrival. We absolutely cannot accommodate access prior to noon, so please plan your travel accordingly. 

Please refer to our COVID-19 page regarding any modifications to this policy due to the pandemic.

HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATION?

We recommend booking at least 6 months in advance of desired arrival date, as our Camp-Resort will fill up quickly! We book reservations up to 360 days in advance!

WHAT IS YOUR CANCELLATION POLICY?

Please view our Campsite Rules & Policies and our Cabin Rules & Policies for our cancellation policy information. The cancellation policy shall be amended in the event a natural disaster (i.e. Blizzard, Hurricane, or Tropical Storm Watch/Warning) is issued for the camp-resort area or the guest’s residence within 48 hours of the reservation arrival date OR when there is a mandatory evacuation of the area and the camp-resort will be closed.

CAN I TOUR THE PARK?

We are happy to show off the Camp-Resort and we do allow walking tours. However, we cannot allow tours on holidays or busy weekends. Please call ahead, we would hate for you to waste a drive.
WILL MY RESERVATION GUARANTEE A SPECIFIC CAMPSITE OR CABIN ASSIGNMENT?

We do offer you the opportunity to guarantee your favorite campsite or cabin location by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site or cabin TYPE, but not specific unit number.
WHAT CAN I USE MY JELLYSTONE PARK™ GIFT CARD TOWARD?

Jellystone Park™ gift cards are applicable toward reservations only. They may not be used toward day camp passes or any on-site amenities, camp store products, etc.
DO YOU OFFER ANY DISCOUNTS?

We do! We offer great savings with our special offers! Make sure to “like” us on Facebook to stay updated on any deals and specials we are offering. We do not accept AAA, Good Sam Club, or any other similar discount programs.
Are you an active or retired service man or woman? To thank you for your service, we offer a military discount of 10% off any weekday (Sunday-Thursday) stay with code YOGITHANKSYOU.

  • A valid ID must be presented at check-in to receive the discount.
  • Excludes Holidays (Sunday and Monday of 4th of July, Columbus Day, Monday of Memorial Day and Labor Day)
  • May not be combined with other offers

Are you a photographer, blogger, or social media enthusiast? Interested in getting a discount off your next stay in exchange for your vacation photos or a blog post on your stay? We want to hear from you! Simply contact us with your proposal and links to your website and/or socials. We will get back to you at our earliest convenience.

WHAT FORMS OF PAYMENT ARE ACCEPTED FOR MY RESERVATION?

We gladly accept Visa, Mastercard, American Express, and Discover. Also gift cards!
WHAT ACTIVITIES ARE INCLUDED WITH MY STAY?

Almost all our activities are included. Gem mining, lazer tag and water rentals have their own costs, however.
CAN I BRING MY PET WITH ME?

Yes! Pets are allowed at our RV sites, but not in our playgrounds, restrooms, or other buildings. Select cabins are pet-friendly for a nightly fee. In cabins there’s a $40 fee for one pet and $60 fee for two pets. Guests or visitors may not bring pets with them. If they arrive with a pet, they may not be permitted to enter the Camp-Resort. Pet owners are required to bring a crate(s) for their pets and are responsible for noise control and clean up. Pets may not be left unattended outside.

Hostile or disruptive dogs will be asked to be removed from the park.
View our pet waiver here.

DO YOU HAVE QUIET HOURS?

We do! Quiet hours are from 11pm to 8am daily. Any person under 18 years of age must be at their site or cabin during these hours, unless accompanied by an adult.
CAN MY FRIENDS COME AND VISIT?

Visitors currently not permitted due to COVID-19 restrictions.

Guests must pay a guest fee and the number of people per site cannot exceed 8. Check out our guest fees here. Please note that your guests may not bring pets with them. If your guest arrives with a pet, they may not be permitted to enter the Camp-Resort.

ARE ALCOHOLIC BEVERAGES ALLOWED?

They are, but the beverage must be held in an unmarked container or koozie. This is a family friendly Camp-Resort, so please be considerate of others and refrain from loud and unseemly language.
ARE FIREWORKS ALLOWED?

No, fireworks are not allowed in Jellystone Park™.
DO YOU ALLOW INFLATABLES IN YOUR POOL?

Yes. We allow small inner tubes, pool noodles, diving rings, and beach balls. No body floats.
AM I ABLE TO STORE MY TRAILER AT YOUR PARK?

Yes. For more information please contact the Marina and visit their website.
WHAT IS THE SPEED LIMIT?

Because the Camp-Resort is full of active families with children, the speed limit throughout the Camp-Resort is 5MPH and is strictly enforced for your safety. We realize that this is ridiculous. If you do not feel that you are driving ridiculously slow, then you are driving too fast.
CAN I BRING MY OWN GOLF CART, MOTORIZED SCOOTER, OR ATV TO THE CAMP-RESORT?

For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles into Jellystone Park™. While we do not like to be the fun police, guests found in violation of this policy may be asked to leave without a refund. For your convenience, we do offer golf cart rentals that allow accessing our Camp-Resort easy…and fun!
CAN I SMOKE AT THE PARK?

Since we are a family friendly Camp-Resort, smoking, including vaping, of any kind is prohibited in all common and indoor areas. Smoking inside the pool area will result in lost privileges of that amenity. Smoking is not permitted inside cabins and will result in a hefty fine if found in violation.

You are permitted to smoke tobacco products at your campsite as long as you are doing so in a manner that is not disturbing to other campers.

Smoking of any substances other than tobacco will not be tolerated under any circumstances. If we, in our sole judgment, believe that you or your guests is smoking a substance other than tobacco, you may be asked to leave the Camp-Resort without a refund.

ARE CAMPFIRES ALLOWED?

You bet, unless when we are under a Burn Ban, so be sure to ask the Ranger Station at check-in. We ask that campfires be confined to designated hours and are not left unattended. We do not permit outside firewood being brought into our park or the cutting of any of our trees or brush. Firewood is available for purchase and delivery at our Ranger Station.
WHERE CAN I FIND INFORMATION ABOUT THEMED WEEKS AND WEEKENDS AT THE PARK?

Good question! You may find a list of our upcoming themed weeks and weekends here.
DO YOU OFFER SEASONAL SITES?

Yes, we do. Please enquire at the Registration Station or call 209-369-1041 for additional information.
WHEN IS THE CHEAPEST TIME TO STAY?

Our rates depend on when you’d like to stay and what amenities are available during your dates. Shoulder season is cheaper than prime season, and weekdays are cheaper than weekends. However, please be sure to check amenity availability before booking.
I'M INTERESTED IN RVING BUT I DON'T KNOW WHERE TO START

Here is a great resource for future RVers! You can rent an RV to visit our park. Learn more here!
WHAT IS GOOD CAMPING ETIQUETTE?

If you’re a first time camper, you may have some questions on the best camping etiquette. Learn how you can be a good neighbor, stay safe during your trip, and more, here.
WHAT DO I NEED TO DO TO PREPARE FOR MY ARRIVAL?

Download and print out this handy countdown calendar with all the important dates and reminders you’ll need as you prepare for the BEST VACATION EVER!
HOW DO I CHECK IN AFTER HOURS?
If your are planning to arrive after our normal Registration Station hours, you may check in by stopping at the security gate when you come into the park. Our staff will have your packet there waiting for you along with a map that shows you how to get to your site or cabin.  In the event that there is no one in the security gate area, your packet will be located in the black mailbox next to the sliding door.  If there is anything you need prior to our office reopening please feel free to call our after hours number at 209-369-1041 Option 3.
We appreciate you choosing to stay at Jellystone Park™,  and wish you the “Best Vacation Ever”!

 

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THE LATEST FROM THE BLOG

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Our kick off to the Halloween season was un-BOO-lievable! Thank you to all of our campers who participated in our costume contests, site decorating contests and fun themed activities. Check out our winners in the "group" costume category!⁠

Couldn't camp with us this past weekend? Don't be scared — we have 5 fang-tastic Halloween weekends left. ⁠

So start planning your costume now and book your stay today! Link in bio.
...

Think you have what it takes to compete in our costume and site decorating contests during our Halloween Weekends? Decorate your cabin or campsite in creepy crawlers, skeletons, and ghouls hidden in the shadows. You could win up to $300 in camp credit! 🕷 🎃 ⁠

Haven’t booked your stay yet? Scary news! Our Halloween Weekends take place every weekend through Halloween and are selling out fast! ⁠

BooOOOook today! Link in bio.
...

Halloween weekends at Jellystone Park™ start THIS weekend! Visit us any weekend through October 31st to take part in tons of fang-tastic fun! 🧛🏻‍♂️👻🎃⁠

Read our latest blog to learn 6 things we're most excited for at Tower Park this Halloween. Link in bio!⁠

.⁠
.⁠
.⁠

#halloween #fallfun #fall #halloweencostumes #falldecorating #weekendgetaway #hauntedtrail #fallcrafts #pumpkinpatch #newontheblog #newblogpost #blogger #jellystonepark #towerparkresort #californiacamping #lodicalifornia
...

Dive right into savings this fall and check out all of our DEALS! Save up to 50% off cabins and campsites. (And get access to our pools through October 31!)⁠

Get the promo codes here — link in bio.
...

We salute all veterans with this special offer! Veterans will receive 50% off at Jellystone Park™ Tower Park during our All Stars and Athletes Weekend, November 12-14!⁠

Enter promo code: HERO when you book — link in bio.⁠

*Excludes holidays. Cannot be combined with any other discounts. Must present valid ID at check-in.
...

Get COZY this fall in our Cozy Cottage! Sleeps 5 guests and is complete with a full bathroom and kitchenette.⁠

Book your fall getaway today! Link in bio.
...

The first day of fall is only 2 weeks away, but here at Jellystone Park™, we're already getting started on the fall fun! 🍂 Read our latest blog to see why fall camping is a must for you and your family. Link in bio! ...

Wishing for s'more long weekends like this one — happy Labor Day from your friends at Jellystone Park™! ...

Who's ready for the long weekend?⁠

📸 by: kalen_michele⁠

.⁠
.⁠
.⁠

#labordayweekend #kickyourfeetup #relax #chill #weekend #vacation #sunandfun
...

Visiting us for the long weekend? Participate in our #bestvacationever photo contest and you could have a chance to win $250 in camp credit and a $100 gift card to @gorumpl.⁠ ⁠
⁠⁠⁠
Now through Labor Day, post a photo of you having your BEST VACATION EVER at Jellystone Park™ Tower Park. Be sure to tag us with @towerparkresort #towerparkresort AND #bestvacationever to be entered!⁠⁠⁠
⁠⁠⁠
Start snapping!⁠ View the terms & conditions via the link in our bio.⁠

📷 by: @kellyjeanne.pilates⁠

.⁠
.⁠
.⁠

⁠⁠
#photocontest #contest #contestalert #photography #photooftheday #vacationphotos #entertowin #jellystonepark
...

It's #nationaldogday! ⁠

We PAWS-itively love our 4-legged campers and have pet-friendly cabins and campsites as well as a Bark Park for them to play in! 🐾 ⁠

Celebrate your furry friend and bring them along on your next camping trip — book one now! Woof!⁠

Link in bio.⁠

.⁠
.⁠
.⁠

#dogsofinstagram #dogs #camping #glamping #campingwithdogs #travelingwithdogs #lodicalifornia
...

It's Fish-n-Chips night at Waterfront Grille tonight! Stop by 4PM-9PM for this new $18 special served with coleslaw and homemade tartar sauce. 🐟⁠

"Sea" you there! 🌊 ⁠

View full menu online — link in bio.⁠






📷: by Andy Wang on Unsplash
...

Whether you’re planning your end of summer camping trip or looking forward to a fall camping getaway, there’s no better time than the present to review steps on how to be the best camper during your vacation.⁠

Read our guide to camping etiquette via the link in bio!⁠

.⁠
.⁠
.⁠


#campingetiquette #camping #camping101 #campinglife #campinghacks #newblogpost #newontheblog #blog #blogger #jellystonepark #towerparkresort #californiacamping #california #lodicalifornia
...

Back-to-school hours are in effect, but that doesn't mean we can't still have fun on the weekdays, during these last few weeks of summer!⁠

Book a weekday stay and SAVE ... and you'll still have daily access to:⁠

💦 Pools⁠
⛳️ Mini golf⁠
😃 Jumping pillow⁠
🤸‍♀️ Playgrounds⁠
💎 Gem Mining⁠
🏀 Sports courts⁠

Check out all of our DEALS and our attractions' hours of operation — link in bio.⁠
...

Our kick off to the Halloween season was un-BOO-lievable! Thank you to all of our campers who participated in our costume contests, site decorating contests and fun themed activities. Check out our winners in the "group" costume category!⁠

Couldn't camp with us this past weekend? Don't be scared — we have 5 fang-tastic Halloween weekends left. ⁠

So start planning your costume now and book your stay today! Link in bio.
...

Think you have what it takes to compete in our costume and site decorating contests during our Halloween Weekends? Decorate your cabin or campsite in creepy crawlers, skeletons, and ghouls hidden in the shadows. You could win up to $300 in camp credit! 🕷 🎃 ⁠

Haven’t booked your stay yet? Scary news! Our Halloween Weekends take place every weekend through Halloween and are selling out fast! ⁠

BooOOOook today! Link in bio.
...

Halloween weekends at Jellystone Park™ start THIS weekend! Visit us any weekend through October 31st to take part in tons of fang-tastic fun! 🧛🏻‍♂️👻🎃⁠

Read our latest blog to learn 6 things we're most excited for at Tower Park this Halloween. Link in bio!⁠

.⁠
.⁠
.⁠

#halloween #fallfun #fall #halloweencostumes #falldecorating #weekendgetaway #hauntedtrail #fallcrafts #pumpkinpatch #newontheblog #newblogpost #blogger #jellystonepark #towerparkresort #californiacamping #lodicalifornia
...

Dive right into savings this fall and check out all of our DEALS! Save up to 50% off cabins and campsites. (And get access to our pools through October 31!)⁠

Get the promo codes here — link in bio.
...

We salute all veterans with this special offer! Veterans will receive 50% off at Jellystone Park™ Tower Park during our All Stars and Athletes Weekend, November 12-14!⁠

Enter promo code: HERO when you book — link in bio.⁠

*Excludes holidays. Cannot be combined with any other discounts. Must present valid ID at check-in.
...

Get COZY this fall in our Cozy Cottage! Sleeps 5 guests and is complete with a full bathroom and kitchenette.⁠

Book your fall getaway today! Link in bio.
...

The first day of fall is only 2 weeks away, but here at Jellystone Park™, we're already getting started on the fall fun! 🍂 Read our latest blog to see why fall camping is a must for you and your family. Link in bio! ...

Wishing for s'more long weekends like this one — happy Labor Day from your friends at Jellystone Park™! ...

Who's ready for the long weekend?⁠

📸 by: kalen_michele⁠

.⁠
.⁠
.⁠

#labordayweekend #kickyourfeetup #relax #chill #weekend #vacation #sunandfun
...

Visiting us for the long weekend? Participate in our #bestvacationever photo contest and you could have a chance to win $250 in camp credit and a $100 gift card to @gorumpl.⁠ ⁠
⁠⁠⁠
Now through Labor Day, post a photo of you having your BEST VACATION EVER at Jellystone Park™ Tower Park. Be sure to tag us with @towerparkresort #towerparkresort AND #bestvacationever to be entered!⁠⁠⁠
⁠⁠⁠
Start snapping!⁠ View the terms & conditions via the link in our bio.⁠

📷 by: @kellyjeanne.pilates⁠

.⁠
.⁠
.⁠

⁠⁠
#photocontest #contest #contestalert #photography #photooftheday #vacationphotos #entertowin #jellystonepark
...

It's #nationaldogday! ⁠

We PAWS-itively love our 4-legged campers and have pet-friendly cabins and campsites as well as a Bark Park for them to play in! 🐾 ⁠

Celebrate your furry friend and bring them along on your next camping trip — book one now! Woof!⁠

Link in bio.⁠

.⁠
.⁠
.⁠

#dogsofinstagram #dogs #camping #glamping #campingwithdogs #travelingwithdogs #lodicalifornia
...

It's Fish-n-Chips night at Waterfront Grille tonight! Stop by 4PM-9PM for this new $18 special served with coleslaw and homemade tartar sauce. 🐟⁠

"Sea" you there! 🌊 ⁠

View full menu online — link in bio.⁠






📷: by Andy Wang on Unsplash
...

Whether you’re planning your end of summer camping trip or looking forward to a fall camping getaway, there’s no better time than the present to review steps on how to be the best camper during your vacation.⁠

Read our guide to camping etiquette via the link in bio!⁠

.⁠
.⁠
.⁠


#campingetiquette #camping #camping101 #campinglife #campinghacks #newblogpost #newontheblog #blog #blogger #jellystonepark #towerparkresort #californiacamping #california #lodicalifornia
...

Back-to-school hours are in effect, but that doesn't mean we can't still have fun on the weekdays, during these last few weeks of summer!⁠

Book a weekday stay and SAVE ... and you'll still have daily access to:⁠

💦 Pools⁠
⛳️ Mini golf⁠
😃 Jumping pillow⁠
🤸‍♀️ Playgrounds⁠
💎 Gem Mining⁠
🏀 Sports courts⁠

Check out all of our DEALS and our attractions' hours of operation — link in bio.⁠
...